Delivery & Returns

Postage

I offer free postage of my paintings and packs of cards within the UK.

Other shipping costs are as follows:

Card packs:
Europe: £4 for the first pack + £1.50 per pack thereafter
Worldwide: £5 for the first pack + £1.50 per pack thereafter

15 x 15cm wood panels:
Europe: £10
Worldwide: £15

30 x 30cm wood panels:
Europe: £13
Worldwide: £20

Unless there is a reason not to, I send items first class in the UK. Everywhere else I send tracked and signed. I do my best to post within 24 hours of receiving the order.

Returns

If you’re not happy with the painting, whether there is a fault with it or not, please let me know by email heidi@heidiarcher.co.uk. You can return it to me, in its original condition, within 14 days of receiving it, and I will refund you.

Eco Packaging

I am trying to be as environmentally conscious as I can be within my packaging of paintings and cards. The cards and envelopes are made from Forestry Stewardship Council approved paper and card. The cardboard boxes and framing tape are both eco friendly. The individual card wrapping is made from 100% compostable and biodegradable bio based film. If you would prefer no individual card film with your order please let me know.

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